Become a Remote Community Chat Specialist
Join a remote team of professional communicators. Work from anywhere, set your own schedule, and earn performance-based income while helping digital creators build thriving communities.
About Your Fans Media
Your Fans Media specializes in community engagement and inbox management for digital creators. We understand that authentic, professional communication is the foundation of creator success. Our mission is to connect skilled communicators with meaningful remote work opportunities while helping creators build thriving, engaged communities.
"Empowering creators through exceptional communication, one conversation at a time."
What You'll Do
As a Community Chat Specialist, you'll be the voice and connection point between creators and their community members. Your role is crucial in building relationships, maintaining engagement, and ensuring every interaction feels authentic and valuable.
Key Responsibilities
- Manage inbound messages and DMs through messaging platforms in a professional, authentic manner
- Build and maintain relationships that drive community member retention and satisfaction
- Follow brand guidelines and communication playbooks to ensure consistency
- Track performance metrics and adapt strategies based on feedback
- Collaborate with management teams to optimize engagement strategies
- Identify high-intent community members and pass key moments to team leads
- Maintain confidentiality and professionalism at all times
This role is for you if...
- Strong written communicators who excel at building rapport
- Self-motivated individuals who thrive in remote work environments
- People who value flexibility and performance-based earning potential
- Those seeking a career in digital communication and community management
Why Join Our Team
We offer more than just a job—we provide a career path with support, growth, and flexibility.
Work Remotely
Full flexibility to work from anywhere in the world. No commute, no office politics—just focus on what you do best.
Flexible Shifts
Choose hours that fit your lifestyle. Whether you're a night owl or early bird, we accommodate your schedule.
Comprehensive Training
We provide thorough onboarding and ongoing training to ensure you have the tools and knowledge to succeed.
Growth Opportunities
Advance your career with clear pathways to senior roles, team leadership, and specialized positions.
Performance Bonuses
Your earnings grow with your performance. Top performers enjoy significant bonus opportunities.
Supportive Team Culture
Join a community of professionals who support each other. Regular team meetings and collaboration opportunities.
Clear Playbooks
Well-defined processes and guidelines ensure you always know what to do and how to excel in your role.
How It Works
Our streamlined hiring process gets you started quickly
Apply
Submit your application through our form or book an intro call. We'll review your communication skills and experience.
Intro Call
Have a conversation with our team to discuss the role, your goals, and answer any questions you have.
Trial Period
Complete a short trial to demonstrate your skills. This helps both of us ensure it's the right fit.
Onboarding
Receive comprehensive training on our systems, playbooks, and best practices. We set you up for success.
Start Earning
Begin working with creators and start building your income. Ongoing support ensures your continued growth.
Frequently Asked Questions
Everything you need to know about joining our team
Ready to Get Started?
Book a call with our team to learn more about the role and see if it's the right fit for you.